EMERGENCIES
For long after moving into your new home, Ballantry is on-hand to support you in times of need. In case of emergencies, email us at service@ballantryhomes.com.
A warranted emergency is a situation that occurs which affects your ability to safely inhabit the home or requires immediate attention to mitigate further damages and is not a result of municipal or act of nature conditions.
An emergency is defined as follows:
Total loss of heat between September 15 and May 15
Plumbing leak that cannot be shut off at the source or requires complete water shut-off
Complete loss of electricity in the home
Major water penetration
A pool of standing water inside your home
A situation where the home would be considered uninhabitable for health and safety reasons (as it relates to builder-supplied items).
Gas leak
Collapse of any part of the home’s structure
Total loss of water supply
Sewage stoppage