CUSTOMER CARE
Everyone promises customer service, but at Ballantry Homes, we go the extra mile by anticipating our customers’ needs and proactively offering the right solution each and every time. Our customer care process is friendly and comprehensive, covering everything from initial consultation, to design and construction, and to final occupancy. With prestigious accolades like J. D. Power & Associates Award and the Avid Benchmark Award, our customer care excellence is recognized not just by our homeowners but also our peers in the industry.
AFTER SALE SERVICE
Our customer care doesn’t end on closing. Ballantry Homes is committed to making homeownership easier than ever before with a range of resources available to support you for years down the line.
WARRANTY SERVICE
Ballantry Homes’ Warranty Service Policy was created with you, the homeowner, in mind. Our Warranty Service Team will make every effort to perform any required warranty service work promptly and with minimal inconvenience to you and your family.
EMERGENCIES
Your Ballantry Home is built to the highest possible standards. But no matter how well-built your home is, emergencies can happen. In the unlikely event of an emergency, Ballantry has your back. Our resources are here to help.
TARION RESOURCES
Once you have taken possession of your new home, builders in Ontario are deemed to provide statutory warranty coverage as described in the Ontario New Home Warranties Plan Act and backed by the Tarion Warranty Corporation. Your new home must meet or surpass the structural requirements and health and safety standards of the Ontario Building Code. Your new home is also protected by a mandatory warranty provided by Ballantry and backed by Tarion Warranty Corporation.
