It is an exciting time. A new home with colours and finishing that you choose. Your design appointment maybe weeks or months after your purchase so prepare your favourite swatches and themed design photos, research your colour and finish options and determine a list of upgrades that you might like to include in your home.

Your design consultant is there to assist, recommend and direct you with all your choices and selections.

Ballantry’s décor studio is open BY APPOINTMENT ONLY.

QUESTIONS? Our Decor consultants welcome your calls if you have any questions before and/or after your Décor Centre Appointment.

We invite and encourage all homeowners to participate in this approximately 2-hour educational seminar, which is structured to cover topics of general interest including:

• What to Expect During Construction
• Scheduled Visits to Your Home: Framewalk and Pre-Delivery Inspection (P.D.I.)
• Preparing for Closing Day
• Warranty Service: 30 Day, 6 Month and Year-End
• Completion of Your Community
• Introduction to Your Building Team
• Meet Your New Neighbours

Please Be Cautious

Keeping in mind that your Framewalk takes place in an active construction environment, we ask that you follow these guidelines for your visit:

Please dress appropriately for a construction site and outdoor weather conditions. Ballantry will supply protective headgear and footwear, which MUST be worn at all, times. We are concerned about your children’s safety; therefore they are not allowed to accompany you during this appointment

If you have any questions before or after your Framewalk, please contact your Site Construction Office or Customer Care Coordinator for further guidance.

You will be contacted by your on site Customer Care Coordinator to schedule your PDI appointment, between the hours of 8:00 a.m. and 3:00 p.m., Monday through Thursday, or between 8:00 a.m. and 2:00p.m. on Fridays.

Your PDI appointment takes between 1 and 2 hours to complete and is your opportunity to:

• Become familiar with the general layout of your new home
• Receive an explanation of the various features and functions of the home
• Learn about general maintenance items of the home (i.e., the furnace, hot water tank, thermostat, fireplace, exhaust fan operation)
• Complete the TARION enrollment certificate
• Review Ballantry’s warranty guidelines and procedures
• Identify any pre-delivery deficiencies in your home

Ballantry Homes is committed to meeting targets for completion and we understand that delays inconvenience everyone. However, some delays are beyond a builder’s control. Many factors have an impact on the scheduling of construction, including the involvement of the municipality and utilities in developing a community so that construction can begin. Unscheduled delays may occur due to weather conditions, shortages of building materials, or shortages of workers in a specific trade (including strikes).

Please contact your Customer Care Coordinator if you have any questions pertaining to the closing date of your new home. For more information regarding closing delays, please feel free to visit TARION’s website at tarion.com.